Return address/Complaints:
Polarverket
C/O Syverket i Borås AB
Skaraborgsvägen 35E
50630 Borås
Phone 033-235828
shop@Polarverket.se
Deliveries/Shipping Fee
The packages are primarily sent with Post Nord, larger packages may be sent with DHL. Orders below SEK 1,000 will be charged a fee shown at checkout for shipping.
Delivery time
In-stock products are usually shipped within 1-3 days. Non-stocked products may vary when we manufacture them, but usually within 2-3 weeks.
Payment
Done directly with swish for now until more payment options are added. ATTENTION! Manual swish means that you yourself swish the amount to our no.
Right of return and exchange
You have a 14-day right of return on all goods.
In case of exchange or return, send the goods in the same condition as they arrived well packaged in a regular letter. Enter your details. Products at normal price normally have free exchanges and free returns, it is also stated on the product page if you want to be completely sure. Contact us and we will send a code to your mobile that you can use at the post office or a return slip. Of course, the right of return and exchange does not apply if the item is used. If an item is incorrect or shipped incorrectly, we of course always pay for the return shipping.
Refund
If you exercise your right of withdrawal, we will refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You must pay the return costs yourself when you send the item back.
Complaint
We are grateful for your help in pointing out any inaccuracies on the item.
If you have a complaint about the delivered product and want to make a complaint, return the product
to us as soon as possible. If the complaint concerns a used item, contact our customer service.
Polarverket always follows the General Complaints Board's recommendations.
Polarverket
C/O Syverket i Borås AB
Skaraborgsvägen 35E
50630 Borås
Phone 033-235828
shop@Polarverket.se
Deliveries/Shipping Fee
The packages are primarily sent with Post Nord, larger packages may be sent with DHL. Orders below SEK 1,000 will be charged a fee shown at checkout for shipping.
Delivery time
In-stock products are usually shipped within 1-3 days. Non-stocked products may vary when we manufacture them, but usually within 2-3 weeks.
Payment
Done directly with swish for now until more payment options are added. ATTENTION! Manual swish means that you yourself swish the amount to our no.
Right of return and exchange
You have a 14-day right of return on all goods.
In case of exchange or return, send the goods in the same condition as they arrived well packaged in a regular letter. Enter your details. Products at normal price normally have free exchanges and free returns, it is also stated on the product page if you want to be completely sure. Contact us and we will send a code to your mobile that you can use at the post office or a return slip. Of course, the right of return and exchange does not apply if the item is used. If an item is incorrect or shipped incorrectly, we of course always pay for the return shipping.
Refund
If you exercise your right of withdrawal, we will refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You must pay the return costs yourself when you send the item back.
Complaint
We are grateful for your help in pointing out any inaccuracies on the item.
If you have a complaint about the delivered product and want to make a complaint, return the product
to us as soon as possible. If the complaint concerns a used item, contact our customer service.
Polarverket always follows the General Complaints Board's recommendations.